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IMPORTANT SERVICE INFORMATION


FOR ELECTRO-FLAME, QUANTUM, ELECTRO-QUARTZ,
AND FLINT LIGHTERS


Troubleshooting Guide

The following information is directly taken from the manufacturers web site please visit Colibri for more information.

Symptom

Probable Cause

Solution

Lighter will spark but not ignite

Out of fuel

Refill lighter

Air lock

Bleed tank

Dirty burner

Blow out burner with compressed air

Electrode out of alignment (Electro-Quartz, only)

Return for service

Flame adjuster too low

Set adjuster higher

Lighter will not spark

No flint left (Flint lighters, only)

Replace flint

Electro-Quartz  malfunction (Electro-Quartz lighters, only)

Return for service

Flame jumps

Air in tank

Bleed tank

Burner malfunction

Return for service

Hissing sound is heard

Butane leak

Return for service

Flame adjustment too high

Set adjuster lower

Flame rises

Low fuel

Refill lighter

Flame decreases

Low fuel

Refill lighter

Dirty burner

Blow out burner with compressed air

WARNING!      "KEEP AWAY FROM CHILDREN"


  • Exercise care in use.
  • Ignite lighter away from face and clothing. Be sure flame is out after use.
  • Contains flammable gas under pressure.
  • Never expose to heat above 120oF (49oC) or to prolonged sunlight.
  • Never leave lighter on dashboard or near rear window shelf of any vehicle.
  • Never puncture or put in fire.
  • Under no circumstances should the user tamper with the lighter, or attempt to adjust other than by using the controls provided.
  • Failure to follow instructions can  result in serious personal injury.

These simple steps will help ensure consistent and reliable service.

  1. FILLING INSTRUCTIONS FOR BUTANE LIGHTERS.      Return to Guide
    WARNING! FOLLOW THESE IMPORTANT POINTS WHEN REFILLING OR BLEEDING TANK
    • Perform only in well ventilated area.
    • Never attempt near heat source, sparks or flame.
    • No smoking!
    • Never attempt to ignite the lighter.
    • Be sure sparking system cannot be operated.
    • Keep lighter cap closed (if applicable).
    • Take precautionary measures against static discharges.
    • Be sure to read warnings on the  butane refill canister.

 

    1. Set flame adjustment near (-) lowest position.
    2. Remove filler valve cover (if applicable).

       
    3. BLEED THE TANK.      Return to Guide
      All air must be removed from gas tank in order to fill to maximum capacity. Bleed only when flame begins to drop, and tank is nearly empty.
    4. Fill with lighter in an upside-down position (Fig. 2).
    5. Put nozzle tip directly on valve opening, and press down firmly for 4-5 seconds.
    6. Repeat steps 4 and 5 if necessary. Butane spray-back may occur with some lighters when full. If the lighter is not equipped with a gas viewing hole, use the following steps to ensure the gas tank is full:

      1. Hold lighter in an upright position.
      2. Depress the filler  valve with a ball point pen or small screwdriver  until hissing stops.









       
    7. Replace filler-valve cover (if applicable).
    8. Warm the lighter in your hand for 10 seconds. Then, wait at least 2 minutes before attempting to ignite the lighter. This will allow enough time for excess butane to dissipate, and gas in the lighter to reach room temperature.
    9. Open flame adjuster 1/4 turn.
    10. Adjust flame to desired height. Colibri lighters operate most efficiently when flame height is 1" - 1-1/2".
    11. Replace cap on butane refill  canister.

II. CARE AND HANDLING

  1. MECHANISM– Avoid carrying lighter in an area susceptible to lint and dust. A clean lighter will operate more efficiently. It is recommended that compressed air be used periodically to keep the lighter free of dirt and carbon build-up. Never move the electrode (sparking wire) on an Electro-Quartz lighter, as this would cause misfires.

    IMPORTANT: Be sure to use Colibri premium butane, and is instructed how to refill properly. Colibri premium butane is specifically designed for Colibri lighters. The canister is pressurized at 45 psi, and is the cleanest available. Use of other brands of butane with unknown pressures and levels of contamination will clog the butane feeding system, and affect the performance of the lighter.

     
  2. FINISH– Because we cannot control  how a lighter is carried and used, the finish of a lighter  is not covered under warranty. To preserve the finish, do  not carry with coins or keys, as they will scratch the outer  surface. Clean the outer surface using only a soft, clean  dry cloth.

III.   FLINT REPLACEMENT WARNING!      Return to Guide

This type of lighter does not self-extinguish; close lid to put out.
Always use Colibri premium flints. These are sized and hardened for optimum performance for use in Colibri flint lighters. Use of other flints with unknown hardness may damage the spark wheel.

  1.  Set flame adjustment near (-) lowest position.
  2. Remove flint screw, or slide flint  plunger back to expose flint chamber.
  3. Tap lighter gently on a hard surface to  remove flint particles, and dust.
  4. Insert placement flint into flint chamber.
  5. Replace flint screw, or  slide plunger back into place.
  6. Never force flint into flint chamber.
  7. Clean the serrated flint wheel occasionally with a stiff brush.
  8. If flint jams, and  roller bar will not turn, repeat steps 2-5.

IV.   QUANTUM LIGHTERS
The Quantum lighter represents a giant step forward for butane lighters. Ignition occurs without the aid of a flint or battery. The Quantum generates enough heat to light an object up to 3/4" away. Because the flame is barely perceptible, the Quantum is virtually windproof. The revolutionary firing device actually conserves butane, extending the time between refills.

IMPORTANT POINTS TO REMEMBER WHEN USING A  QUANTUM LIGHTER:

  • Best position for ignition occurs 3/8" to 1/2" above the glowing mesh.
  • Never touch, or move the glowing mesh with a cigarette, fingers, or object. The performance will be affected, and may require service.
  • To avoid heat build-up, do not use for any situation that would require a continuous flame for more than 10 seconds.
  • For long-term reliability, blow out  the burner chamber periodically with compressed air.   This will keep the chamber free of dust and carbon build-up,  which will affect the performance of your lighter.

    Blow burner out with compressed air       Return to Guide

    1.  Position compressed air canister and lighter  as pictured.
    2. The tip of compressed air canister must be kept at least 1" from burner mesh or damage  may occur, and service would be required.
    3. Proceed with three short bursts of air.
    4. Allow lighter to reach  room temperature before igniting.

  V.   QUESTIONS?
If you have any further questions about the use and care of Colibri lighters, please call our Colibri Service Center, toll free, at 1-800-551-1351.

VI.   FOR PROMPT SERVICE

  1. All warranty repairs must have properly filled-out warranty coupon or dated sales receipt.
  2. Return of stock lighters should be identified as such.
  3. Out-of-warranty repairs are billed accordingly. Estimates available upon request. Exchange offers require pre-approval.
  4. Clearly print name and address, and enclose inside of package with lighter(s).
  5. Enclose $6.00 for shipping and  handling.

VII.  SHIPPING INSTRUCTIONS     Return to Guide
 

  1. BLEED THE TANK (Section 1, Point 3.)  Do not ship lighter with gas.
  2. Place lighter in the original gift box, and return in a sturdy cardboard outer box.

    IMPORTANT! If the shipping instructions are not followed, the carrier may intercept the package.

     
  3. Insure package with carrier and send to:

    Service Department
    1425 Cranston Street                           
    Cranston, RI 02920
    (TEL. 401-943-1500) 
       
     
                   
    NOTE: Failure to follow  prompt service and shipping instructions may cause delays  beyond our control.

VIII.WARRANTY INFORMATION Colibri lighters carry a one-year limited repair  service warranty. This limited warranty covers mechanical parts  only and excludes damage resulting from accident, misuse,  tampering or abuse. The outer case finish is not covered by this  warranty.

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